Satisfaction Guarantees
The Furniture Superstore wants you to be completely satisfied with your purchase. If for some reason you are not, for mattress purchases we will gladly exchange your merchandise one time with in 60 days of purchase for merchandise of equal or greater value. We strongly recommend that you sleep on your mattress at least 30 nights, since it can take some time for you to adjust to the support you now feel in your new mattress. For other furniture purchases you may return or exchange your stock purchase with-in 10 days of delivery provided that merchandise exchanged or returned is in its original condition. All returned items must be free of stains and / or odors. (Customers are limited to one exchange. The satisfaction guarantees do not apply to sheets, mattress protectors, any special order merchandise, delivery fees, merchandise sold “As Is”, or merchandise to be returned that is damaged, stained or soiled) Should an exchange be necessary, normal delivery charges would apply.
Low Price Guarantee
We are confident that our prices are the lowest; if however, you should find the identical merchandise at another local store and in stock at a lower price, we will gladly refund the difference for up to 30 days after receipt of your purchase. If with-in 30 days the furniture you purchased from us should go on sale at a lower price, we will gladly credit your account or refund the difference, provided the terms of sale have not changed. If terms have changed, you may choose which terms suit you better. (This policy does not apply to floor samples, going-out-of-business sales, delivery fees, or merchandise sold “As Is”.)